Build a returns dashboard with root-cause breakdown

Project Description

Our return rate is 14% and the reason codes are almost useless because 60% of returns are logged as "other". We want a dashboard that combines reason codes with what we can infer — size, category, price band, channel, whether the customer reordered a variant. The deliverable that matters is a view our category managers can use to decide which products to fix, reshoot or drop.

Skills Required